Supporter Promise






Médecins Sans Frontières is committed to protecting your personal information. Please do not email your banking or credit card information as your email may be vulnerable before it is received by our secure system. You may send us this information by mail, by fax, over the phone or through our secure donation pages.



Thanks to the generous support of donors like you, Médecins Sans Frontières is able to maintain the financial and operational independence that allows us to provide urgent medical care to hundreds of thousands of people affected by war, starvation, and disease in nearly 60 countries around the world each year. On behalf of MSF volunteers, staff, and, most importantly, the people whom we assist, we would like to extend our deepest gratitude to you for your belief in our humanitarian work and your ongoing support in making it a reality.

© Thomas Prochnow

Accountability

We are committed to providing high standards of accountability to our donors. Throughout the year, we will provide information to donors about MSF projects via our regular updates. MSF also provides donors with accountability through internationally and independently audited accounts.

Annual financial report

© Laurent Chamussy

Listening

We welcome and encourage dialogue with our supporters.  We would love to hear your comments, feedback, issues, concerns or congratulations: please call our service centre on 1300 13 60 61 or email office(at)sydney.msf.org or write to MSF at PO Box 847, Broadway NSW 2007 or fax 02 9552 6539.

© Sven Torfinn

The field

We aim to bring our supporters closer to the reality and challenges of our work, through our publications, mailings and continuing updates on our website. Our information and first-hand accounts come directly from our field staff and field projects to give donors direct information about the work we are undertaking. Visit our From The Field section of the website to read Field Blogs and Letters From The Field written by our field staff overseas and check out our Patients' Stories and News from where we work around the world.

© Karsten Bidstrup

Privacy

Médecins Sans Frontières is strongly committed to protecting the privacy of our donors, website visitors, and other individuals who communicate with us.

Please see our Privacy Policy here.